Many Easthampton people have become "caregivers" of an older person.  We want you to know that the Easthampton Council on Aging Enrichment Center is here, ready, able and eager to assist.  Our staff are caring, experienced and knowledgeable in the many aspects and issues of aging and eldercare.         
The Easthampton Council on Aging's mission is to identify and meet the needs of Easthampton's senior citizens by providing programs and activities, information and referral, advocacy and outreach services.  We have specifically established the Eldercare Outreach Program with caregivers in mind.  The Easthampton Eldercare Outreach Program provides Easthampton's residents 55 years of age and older, and long distance caregivers with access to information, one-on-one assistance, training, resources and services, advocacy and volunteer opportunities.
The Outreach Coordinator is available to meet with individuals, groups and families at their Easthampton work site, the Enrichment Center or at an Easthampton residence.  This program is a free public service, funder through the City of Easthampton.
Please call 413-527-6151 to speak with Brendan Rogers, Outreach Worker, ext. 12 at This email address is being protected from spambots. You need JavaScript enabled to view it. for further information. Home visits to homebound Easthampton seniors, caregivers and family members by appointment.  Flexible hours available.
Topics can include, but are not limited to:
Cargiving - Support Groups, Respite Services, General Information and other supportive programs and services.
Health Information: Medicare, MassHealth, Medigap Policies, HMOs, Federal Retirees, Veterans, Prescription Drug Plans/Options, SHINE Program - Health Insurance Counseling
Home Care - Personal Care, Homemaking, Companion, Nursing, Physical Therapy, Private Pay, Social Worker.
Financial Assistance/Programs - Fuel Assistance, Utility Discounts, Telephone Discounts, SSI.
Food & Nutrition Programs – SNAP Program/Benefits, Brown Bag Program, Grocery Shopping Assistance, local Food Pantries, Farmer's Market Coupons, Congregate Meal Site, Home Delivered Meals.
Support Groups, including Alzheimer's Disease, limited vision, Parkinson's Disease, other Medical Issues, Grandparents Raising Grandchildren and much more.
Transportation Services - Council on Aging Van Service, Senior Transportation Program, Pioneer Valley Transit Authority, American Disability Transportation, Nashawannuck Express, Private Pay, Taxi Service, American Cancer Society, Vision Organizations and more.
Housing Options - Federal and State Elderly Housing, Retirement Communities, Rest Homes, Assisted Living, Home Sharing, Adult Foster Care, Congregate Housing, Long Term Care Facilities, Nursing Homes, Treehouse Community, Tax Abatements, Deferrals, Home Improvement Loans, Reverse Mortgages.
Home Safety & Management:  Smoke Detectors, Carbon Monoxide Detectors, House Numbers, 911 Flashing Light Program, File of Life.  911 Enhanced, Personal Emergency Response Program, Money Management Program.
Recreation, Health & Fitness Programs:  bocce, strength training, walking club, fitness center, activity programs, travel club, van voyages, respite, volunteers.
End of Life Matters - Health Care Proxy, Comfort Care, Guardianship, Funeral Planning, Hospice, Palliative Care.

SHINE PROGRAM (Serving Health Information Needs for Everyone)
The SHINE Program is a state health insurance assistance program that provides free health insurance information, counseling and assistance to Massachusetts residents with Medicare and their caregivers.
A committed volunteer who is trained and certified by the Executive Office of Elder Affairs in many areas of health insurance, including Medicare Part A, Part B, and Part D; Medigap insurance, Medicare HMOs, retiree insurance plans, prescription drug programs, Medicaid, Medicare assistance programs (QMB, SLMB and Q1), and other programs for people with limited resources.
The SHINE Program assists elders and individuals with disabilities in understanding their Medicare and MassHealth Benefits and other health insurance options. The SHINE Program ensures that Massachusetts residents with Medicare and their caregivers have access to accurate, unbiased and up-to-date information about their health care options.
SHINE Counselors are available throughout the state at Councils on Aging, Senior Centers, elder service agencies, hospitals and other community-based agencies. SHINE Counselors are available to meet with individuals in person through one-on-one counseling, via telephone, e-mail and through public education presentations.
To schedule an appointment with a SHINE Counselor, call the Easthampton Council on Aging Enrichment Center at 413-527-6151. SHINE Counselors are available on Thursday mornings by appointment from 9 a.m. 12 p.m. You can also call: 1-800-243-4636 and press 3.

Look into the Extra Help program from the Social Security Administration!! You may be eligible to apply for Extra Help in meeting prescription drug costs...and you can be a homeowner and still potentially qualify for this program.
Benefits for 2016 include drug co-pays as low as $2.95 for generics and $7.40 for brand name drugs. An Extra Help application can be completed anytime during the year.
If you want assistance or want to apply, contact the Easthampton Council on Aging at 413-527-6151 and schedule an appointment with the SHINE Program. Outreach Workers from the Easthampton Council on Aging Enrichment Center are available by appointment to make home visits if you are homebound.
Income and Asset Limits Apply!!
Individual: Monthly Income Limit = $1,491/month; Asset Limit = $13,640
Couple: Monthly Income Limit = $2,011/month; Asset Limit = $27,250

The Easthampton Council on Aging Enrichment Center established the Emergency Relief Fund in November 2008. Funding is provided by private donations and though funding activities which are administered through the Friends of the Easthampton Council on Aging, Inc.
The Emergency Relief Fund provides emergency funding assistance to Easthampton residents, 55+  years of age and older.  Funding will be used to assist with heat, utilities, food, medication and other necessities.  Outreach Worker,  Brendan Rogers  This email address is being protected from spambots. You need JavaScript enabled to view it.  will help determine eligibility and need via an application process.  You can also call Brendan or Holly at 413-527-6151. Determinations of need and eligibility will be made on a case by case basis.  You must provide income and asset documentation.

The Massachusetts Registry of Motor Vehicles (DOT/RMV) seeks to decrease waiting times at registry branches by  encouraging the use of online transactions at local Councils on Aging.
There are five transactions that can be completed at the Enrichment Center.
1. License Renewals (for licensed drivers younger than age 75)
2. Registration Renewals
3.Change of Address
4. Duplicate License or Registration.
5. How to report a lost or stolen disability placard and how to request a replacement.
You must have an email account, a credit card or checking account and no unpaid tickets or fines to participate. To schedule an appointment, please contact Linda Talbot at 413-527-6151.

The Easthampton Council on Aging Enrichment Center has received a grant from Highland Valley Elder Services to partially fund a new Grocery Shopping Delivery Program. This new program will provide free delivery of groceries to Easthampton residents 60 years of age and older who:
1. Do not drive.
2. Have no available family members, friends or other support systems/services in place for grocery shopping.  
3. Cannot use the van or other transportation options to go grocery shopping. Shopping will be done by a shopper from the Easthampton COA at Big E’s Foodland.
This program could be used on a temporary basis due to a recent hospitalization or discharge from a Rehabilitation Center on a regular basis (weekly or bi-weekly).
Anyone interested in learning more  about the Grocery Shopping Delivery Program should contact Linda Talbot at 413-527-6151. An Outreach Worker will need to make a home visit to determine eligibility.

The Massachusetts Fuel Assistance Program helps needy families by paying a portion of their heating bills from November 1st to April 30th.
Who should apply? Renters and homeowners who pay their own heat and renters whose heat is included in their rent. (Those with a housing subsidy must not receive a utility allowance).
 Who is eligible? Eligibility is based on the number of people in your household and the combined gross (before taxes) income of all persons residing in the household.
 Income Guidelines/Limit:  1-person household = $34,001;  2-person household = $44,463;  3-person household = $54,925;  4-person household = $65,387.
Where and how do I apply? The Easthampton Council on Aging (ECOA) provides application assistance to Easthampton residents, 60 years of age and older by appointment only. Please call the ECOA at 527-6151 to have your name placed on our appointment list. PLEASE BE PATIENT!! If you under 60 years of age or do not live in Easthampton, please call Community Action at 1-800-370-0940 to schedule an appointment.
 What will I need to provide when I apply? A detailed lost of necessary documents will be provided to you by the ECOA Outreach Worker. All documents are required EACH and EVERY TIME YOU APPLY!!  All documents are required in order to process your application..
*Social Security Number(s) for all household members
*Date of birth for all household members
*Proof of Identity (picture I.D.)
*Proof of Address (utility bill)
*Homeowners: mortgage statement, most current real estate tax bill and homeowner's insurance bill.
*Renters: copy of lease, subsidy verification.
*Documentation of all income for ALL household members. Income includes:
     *Wages (will need documentation/pay stubs of the four weeks prior to the appointment).
*Social Security, SSI or Social Security Disability - YOU MUST PROVIDE A CURRENT NOTICE OR AWARD LETTER  FROM THE SOCIAL SECURITY OFFICE). If you do not have this notice or letter you must call the Social Security Office and request that one be mailed to you.
*Child support, Alimony *Dividends and interest on bank accounts (1099 form)
*Rental Income *Unemployment Benefits *Pensions, cash prizes and regular support from family and friends, plus any other income you receive.

The Easthampton Police Department is pleased to announce the creation of an elder affairs officer. Of the several officers who expressed interest in the position, Officer Eric Alexander was selected to be the elder affairs officer for the City of Easthampton. No new officer was added to the ranks, and the new position will NOT require additional funding to the police department. Officer Alexander will be taking on the role as a “collateral assignment” to his everyday regular patrol.
The purpose of the elder affairs officers in to create a close bond between the police department and the senior citizens in our community. Officer Alexander will regularly visit the Easthampton Enrichment Center on Union Street, and meet with elderly groups in the city. All seniors in the community are encouraged to reach out to Officer Alexander with any questions or concerns that they may have.
Officer Eric Alexander is a 2011 graduate of the Western Massachusetts Police Academy, and was previously a special officer in Easthampton, beginning his service with the city in 2007. He is currently assigned to the 4 p.m.- 12 a.m. shift. Officer Alexander can be reached at 413-527-1212 extension 1045.
Officer Chad Alexander Public Information Officer This email address is being protected from spambots. You need JavaScript enabled to view it.     FAX: (413) 529-1448
Officer Chad Alexander will be working closely with Easthampton Council on Aging Outreach Worker, Brendan Rogers. The ECOA is very pleased to have a designated elder affairs officer assigned to collaborate with our department.

Utility bill discounts are lower rates that are charged to low-income Massachusetts customers for electricity, gas, and telephone service. Massachusetts state law requires regulated utility companies to offer discounted rates to customers who meet income limits and receive public assistance benefits. Call the   Enrichment Center Outreach Worker, Brandan at 413-527-6151 for information.

MassHealth Buy-In is a program authorized by Congress for persons who are eligible for Medicare. MassHealth Buy-In allows MassHealth to pay all of the Medicare Part B premium for Massachusetts residents who are not getting other MassHealth benefits. It can also help get Medicare Part B for persons who only have Medicare Part A.
For MassHealth Buy-In, your income and assets (including bank accounts, stocks, bonds, or a second car) must be under certain limits.:
For Individuals: If your monthly income before taxes and deductions is
below….$1,333 AND your assets are at or below…. $7,280 THEN MassHealth Buy-In will pay...all of your Medicare Part B premium.
For Married Couples Who Live Together: IF your monthly income before taxes and deductions is
below….$1,790 (combined) AND your assets are at or below $10,930 THEN MassHealth Buy-In will pay...all of the Medicare Part B premiums for both you and your spouse.
To apply for the MassHealth Buy-In Program, please call Outreach Worker, Brendan Rogers at 413-527-6151 to schedule an appointment.

Edith Stewart Chase Foundation
The purpose of the Edith Stewart Chase Foundation is to grant emergency financial assistance to retired educators who confront an economic crisis.  The Foundation was established in 1994 under the will of Edith Stewart Chase who was a dedicated art teacher in the Waltham Public Schools.  The grants serve a wide range of needs from medical, dental, and hearing aids to replacement windows, roof repairs and asbestos removal.  If you or someone you know, who is a member of the Retired Educators Association of Massachusetts (REAM), could benefit from the generosity of Edith Stewart Chase, please contact The Foundation office for an application by calling 1-508-422-0109or e-mail:  This email address is being protected from spambots. You need JavaScript enabled to view it. .

Their mission is to help uninsured and underinsured Massachusetts residents access health coverage. Services Offered:
*Online applications for MassHealth, Common Wealth Care and Health Safety Net (formally known as Free Care)
* Physician Network for primary and specialty care
 *Medical Security Plan
*MassHealth Disability Applications
 *Eligibility Reviews
*Prescription Assistance Applications
*Referrals to:
√ Local pharmacies that offer discounted medications
√ Outpatient Behavioral Health counseling
√ Community Health Centers for both medical and dental services
√ Other local human services agencies like WIC, SHINE, Western Mass Legal Services, Department of Transitional Assistance.
This program is available to Hampshire County residents who do not qualify for state healthcare programs. It is not an insurance program but does offer its members medical services and procedures on a sliding-scale fee.
Please contact HHC at for additional eligibility requirements. Please be sure to bring verification of the following items:
*U.S. Citizenship/Immigration: U.S. Passport or Birth Certificate/Immigration Proof.
*Identity: Passport or State/Federal-issued Photo ID.
*Income: Verification of your current income.
*Assets: If you are over 65, please call to get the list of items needed. Call: 413-582-2848

Brendan Rogers, April 2017

Each year, the Attorney (AG) General’s office investigates Medicaid fraud throughout the commonwealth. Recent investigations have been very successful, and as a result the state has recovered more than $80 million for 2016 alone.
According to Maura Healey “Medicaid is 40% of the state’s budget”. That is why the AG office has a division specifically dedicated to protecting Masshealth programs, and to ensure that taxpayers funds are used properly to benefit Massachusetts residents.
Last year, the AG office
revealed that the pharmaceutical industry was the biggest culprit in Medicaid fraud. Wyeth Inc., a subsidiary of Pfizer, knowingly overcharged the federal government for prescription drugs. The company did this by offering substantial discounts on their medications to hospitals throughout Massachusetts, in order to “incentivize the purchase of certain drugs”. However, Wyeth failed to disclose this information to Masshealth. As a result, Masshealth patients paid well above the discounted rates that were given the hospitals.
In an article from Masslive it was reported that “allegations
were brought to federal prosecutors by two employees”. To resolve these allegations the Wyeth company agreed to pay a settlement of 68 million dollars to Masshealth.
As time goes on, the state is becoming more efficient with exposing fraudulent activity in the system. Masshealth has even begun working with a data analytics unit, which investigates individual claims. The unit is also responsible for finding assets that individuals failed to report in the past. Already, hundreds of people have been dropped from Masshealth cover-age for not complying with regulations. It is a way to provide checks and balances in a system that is often susceptible to fraud.