Senior Transportation Program

EASTHAMPTON COUNCIL ON AGING TRANSPORTATION SERVICE:
Welcome to the Easthampton Council on Aging (ECOA) Transportation Service. The Council on Aging is dedicated to providing the best quality Transportation Service to our clients. The ECOA offers transportation services to Easthampton residents, 55 years of age and older. We require at least 48 hour advanced notice (busniess days only) when making transportation reservations. Reservations can be made by calling the ECOA between 8:00 a.m. and 4:00 p.m., Monday through Friday at 413-527-6151. We cannot accommodate last minute or same-day transportation requests. Reservations are availalbe on a first come, first served basis.
The ECOA provides transportation to many local destinations, including Big E's Foodland, Big Y, pharmacies, local banks, medical appointments in Easthampton, hairdresser/barber and other errands. We also provide transportation for medical appointments in Southampton and Northampton Additional trip destinations, both local and special are also listed each month in the ECOA newsletter on page 3.

If you are interested in learning more about local transportation options, including our own Easthampton Council on Aging Transportation Program, PVTA, Nashawanuck Express, Companion Program & more, call Outreach Worker, BRENDAN ROGERS AT 527-6151, EXT. 12.
Brendan is available to meet with you in person at the Enrichment Center or in your home to help explain options and to answer your questions.
GENERAL INFORMATION:

This Emergency Contact Form is required before you can travel with us. Click here to download the Emergency Contact Form
Seatbelts: It is the law in Massachusetts and the policy of the ECOA that everyone wear a seatbelt. Seatbelts must be worn prior to the movement of the van and until the driver comes to a complete stop.
Pick-up Time/Delay in Service: Passengers must be ready for pickup at the appointed time. The van driver cannot wait for passengers who are not ready for pickup at the appointed time.
No Shows: When a trip is cancelled within one hour of a scheduled pickup or not cancelled at all, the trip is considered a no show. After an individual acquires 3 no shows within a one year period, he/she may be suspended from using the van for up to three (3) months.
Multiple Stops: The ECOA requires that reservations MUST be made in advance fro multiple stops. The ECOA will not accommodate requests for multiple stops withoug advanced reservations. The ECOA reserves the right to limit the number of stops per passenger to two (2) per day. Exception: picking up a prescription after a medical appointment.
Transporting Ill or Injured Passengers: The ECOA will not/cannot be responsible for transporting ill or injured passengers. The ECOA will make every effort to offer assistance by calling a family member or 911 for transport to the hospital or medical doctor.
Leaving Passengers Alone on the Van: Van passengers are not to be left alone on the van for any reason. The van driver's responsibility is to pick up and drop off passengers. Van drivers cannot assist you with banking errands, picking up medications, shopping or other errands, which would require the van driver to leave the van unattended.
Driver/Trip Itinerary: Trip itinerary shall be developed by the Transportation Coordinator and advertised in the ECOA newsletter, The Senior Sentinel in an effort to better coordinate trip activities and to educate trip passengers on time factor and trip schedule. The van driver will discuss the itinerary PRIOR to the departure of passengers from the van.

APRIL 2017 TRIPS:

BIG Y EXPRESS:  TUESDAYS at 9 a.m. & 1 p.m. THURSDAYS at 1:00 p.m. Van Cost: $3.00. 3 BAG LIMIT.

BIG E’S FOODLAND:  FRIDAYS at 10:00 a.m. & 12:30 p.m.  Van Cost: $3.00.

INGLESIDE MALL:  Wednesday, April 5th, 10:00 - 2:00 p.m.  Van Cost: $5.00

BETHANY ASSEMBLY OF GOD EASTER PRESENTATION & SUPPER AT BOBBY J’S:  
Friday, April 7th at 4:15 p.m. Van Cost: $9.00.

NORTH HADLEY SUGAR SHACK & TARGET: Monday, April 10th at 8:30 a.m. Van Cost: $5.00.

MYSTERY RIDE:  Wednesday, April 12th at 8:15 a.m.  Van Cost: $7.00.

LACASITA AZTECA:  Wednesday, April 19th at 10:30 a.m.  Van Cost: $3.00.

WALMART & BIGLOTS:  Monday, April 24th at 10:00 a.m. Cost: $4.00.

HELPING HAND SOCIETY SPRING BRUNCH:  Sunday, April 30th at 9:30 a.m.  Van Cost: $3.00.

The Easthampton Council on Aging will post all  cancellations and delays on Channel 40

SENIOR CENTER FOR LUNCH: $ 1.00
SENIOR CENTER FOR OTHER ACTIVITIES: $2.00
EASTHAMPTON SHOPPING/ERRANDS: $3.00 (1-stop) $4.00 (2-stops)
EASTHAMPTON EVENTS: EVENINGS/WEEKENDS: +$2.00
BIG Y/PURE FOOD SHOPPING: $3.00
OTHER SOUTHAMPTON AREAS: $4.00
OUT-OF TOWN:
NORTHAMPTON MEDICAL/SHOPPING: $4.00
INGLESIDE MALL/HOLYOKE AREA: $5.00
HAMPSHIRE MALL/MT. FARMS MALL: $5.00
WALMART/ WESTFIELD AREA: $5.00
AMHERST AREA/S. HADLEY AREA: $5.00
WILLIAMSBURG AREA: $5.00
CHICOPEE AREA: $6.00
SPRINGFIELD AREA: $7.00
AGAWAM AREA: $8.00
SHELBURNE FALLS/NORTHFIELD AREA: $8.00
ENFIELD, CT: $9.00
**PLEASE NOTE THAT AN ADDITIONAL $2.00 FEE WILL BE ADDED TO ALL EVENING AND WEEKEND VAN TRIPS.
** A FEE OF $2.00 WILL BE ADDED FOR CRITIAL RIDES IN EASTHAMPTON WHERE A 48-HOUR NOTICE IS NOT PROVIDED (I.E. NECESSARY MEDICAL APPOINTMENT, PHARMACY, EMERGENCY SHOPPING). PRIOR APPROVAL BY THE EXECUTIVE DIRECTOR AND/OR THE TRANSPORTATION COORDINATOR IS REQUIRED.
Gary Guyette, ext. 13. Transportation Coordinator

TRANSPORTATION POLICY FOR OUT-OF-TOWN RESIDENTS

Out-of-town residents will be placed on a waiting list and notified at least 48 hours prior to the trip if space is available. An additional out-of-town fee of $2.00 - $5.00 will be added to the cost of the trip.
The fee amount will be based on the destination/location of the trip.